Terms & Conditions

  • Quoted charges are all-inclusive of 18% GST.
  • The Chargeable weight would be volumetric or actual weight, whichever is higher (Air/ Rush mode: LxBxH/ 5000 | LITE/ Surface mode: LxBxH/ 4000).
  • The Maximum liability for Forwarding shipping is Rs 5000 or Invoice value whichever is lower.
  • The Maximum liability for Forward shipping is Rs 5000 or Invoice value whichever is lower.
  • The Maximum liability for Reverse shipping is Rs 2000 or 50% of the Invoice value whichever is lower.
  • No Claim would be entertained for Glassware, Fragile products, Concealed damages, and improper packaging.
  • The Manual label penalty is Rs 500 per shipment.
  • Billing disputes need to be escalated within 5 days from the invoice date.
  • Any weight dispute due to incorrect weight declaration cannot be claimed.